KVKK Information Text

Personal Data Protection Law (KVKK) - Clarification on the Protection of Personal Data

Under the Personal Data Protection Law No. 6698 ("KVKK"), we are defined as the Data Controller (YKS YAZILIM TEKNOLOJİ A.Ş.).

This page is intended to inform you about how we process and transfer the data of individuals and institutions involved in transactions.

Methods of Data Collection:

As the Data Controller, when you contact us through the web, mobile devices, etc., (including your name, age, gender, contact details, residence address, rental information, credit card details, etc. (but not limited to these)), we collect and record such information.

Use of Data:

The personal data obtained may be stored and processed within Turkey or in another country where YKS or its affiliates, subsidiaries, or Service Providers are located, in line with the purposes stated in this clarification document and proportionate to those purposes.

The personal data collected will be processed in accordance with the legal regulations of the country where the data is stored and processed, including the necessary security measures.

Usage of Personal Data:

Under Article 5 of the KVKK, personal data is recorded for the following legal reasons:

Your explicit consent for the processing of your personal data,
When explicitly provided by law,
If it is necessary to protect someone's life or physical integrity and the person is incapable of giving consent,
When required to establish or fulfill a contract,
When required for fulfilling legal obligations,
When the data has been made public by the individual,
When it is necessary for the establishment, exercise, or protection of a legal right,
When it is necessary for our legitimate interests, without violating your fundamental rights and freedoms.

In accordance with the conditions set forth in KVKK, the collected data is used for the following purposes (either based on explicit consent or legal permission):

Managing vehicle rentals and commercial relationships, contacting you about rental services, and assisting with these matters,
Performing customer service activities and conducting phone calls for customer satisfaction,
Verifying driving and credit information (including personal data) via credit institutions, licensing bodies, fraud prevention institutions/databases, and other sources for fraud prevention,
Contacting you regarding incomplete membership forms or reservations,
Providing information about accidents you have been involved in to the relevant insurance databases. Processing of personal data may be necessary to fulfill legal claims or defense against legal claims,
Contacting you via email, SMS, phone, or other means for marketing purposes (including customer surveys, discounts, special offers, promotions, invitations, ads, celebrations, and surveys),
Offering better products and services,
Gathering statistics and analyses about the use of our websites, products, and services,
Protecting our rights and assets,
Offering more personalized services,
Planning and executing corporate sustainability activities,
Planning and executing marketing processes for goods or services,
Ensuring and increasing customer loyalty,
Providing personal data to relevant state authorities to assist in traffic regulation during your rental period,
Providing personal data to tax authorities, debt collectors, credit institutions, and other relevant bodies,
Processing and storing personal data related to you or the additional authorized driver regarding any event arising from your relationship with us, especially if such an event is considered a potential risk for future rentals.

We may combine the information shared with us (such as rental locations and vehicle types) with other data we receive from third parties assisting us in fulfilling requests, maintaining data, and optimizing services.

Sharing Personal Data:

After obtaining your explicit consent and/or in situations where legally permissible, your personal data may be shared with the parties listed below for the purposes outlined in Section 2:

We may share your personal data with our business partners, suppliers, and other Service Providers in Turkey or abroad (including IT Service Providers, Social Media Companies, and other Consultants). These parties may use the data for the purposes mentioned in Section 2 and may transfer your personal data to third-party service providers (in Turkey or abroad).
We may share your information with Business Partners, Service Providers, Public Institutions, and/or legally authorized private entities to protect your rights or the rights of third parties, provide administrative or technical support, and carry out transactions within Turkey or abroad as required by law.
Your personal data may be transferred to another company in the event of partial or full transfer, ownership changes, or restructuring of our company.

Your Rights under KVKK:

Under KVKK, by applying to us, you have the following rights regarding your personal data:

To learn whether your data is being processed,
If processed, to request information,
To learn the purpose of processing and whether it is being used appropriately,
To know the third parties to whom your data is transferred, either domestically or internationally,
To request correction if the data is incomplete or inaccurate,
To request deletion or destruction in accordance with Article 7 of KVKK,
To request notification of the actions taken regarding your data to the third parties mentioned in (5.5.) and (5.6.),
To object to a result arising solely from automated processing,
To request compensation for damages in case of unlawful processing.

You can exercise these rights by sending a written request to info@pointransfer.com or using other methods disclosed by the Personal Data Protection Board. Our company will evaluate and respond to your request in compliance with KVKK. We kindly ask you to specify which personal data your request concerns to ensure an accurate response. We will process your requests within thirty days (free of charge, unless there is a cost). However, if the process incurs additional costs, the fee determined by the Personal Data Protection Board may apply. If the response exceeds 10 (ten) pages, a processing fee of 1.00 (one) TL per page will be charged. If the response is required to be provided on a storage medium like a CD or USB, a fee corresponding to the medium’s cost will be charged.